TERMS & CONDITIONS

Welcome to Mehar Momos. By accessing our website, browsing our menu, placing an order, or using our services, you agree to the terms and conditions outlined on this page.

Please read these Terms & Conditions carefully before using our website or placing an order.

USE OF OUR WEBSITE

Our website is provided to help customers explore the Mehar Momos menu, view available products and deals, contact us, and place or request food orders.

You agree to use the website for lawful purposes and not to misuse, damage, disrupt, or attempt to gain unauthorized access to any part of the website.

FOOD ORDERS

•  Customers are responsible for providing accurate information when placing an order.
•  This may include your name, phone number, delivery address, selected food items, quantities, and any relevant delivery instructions.
•  Before confirming your order, please review your selected items and information carefully.
•  Once an order has been confirmed, changes or cancellations may not always be possible, particularly after food preparation has started.

ORDER CONFIRMATION

•  Submitting an order request does not necessarily mean that the order has been accepted.
•  Mehar Momos may contact you to confirm your order, delivery details, availability, or other relevant information before processing the order.
•  An order may be declined or adjusted if an item is unavailable, information provided is incomplete, or circumstances prevent us from fulfilling the request.

MENU AND PRODUCT INFORMATION

•  We make reasonable efforts to ensure that menu descriptions, product names, images, prices, portions, and offers displayed on our website are accurate.
•  Food appearance may vary from images shown on the website.
•  Menu items, ingredients, portions, prices, availability, and promotions may change without prior notice.
•  Some products may become temporarily unavailable depending on stock, preparation requirements, or other operational circumstances.

PRICES AND OFFERS

•  All prices displayed on the website are subject to change.
•  Special deals and promotional offers may have specific conditions, availability periods, minimum order requirements, or other restrictions.
•  Where applicable, promotional terms will be communicated with the relevant offer.
•  Mehar Momos reserves the right to modify, suspend, or withdraw an offer when necessary.

DELIVERY

•  Delivery availability depends on the service area and operational conditions.
•  Customers should provide complete and accurate delivery information when placing an order.
•  Delivery times may vary because of order volume, preparation time, traffic, weather, location, or other circumstances beyond our reasonable control.
•  Any estimated delivery time is provided as a guide and should not be considered a guaranteed arrival time.

DELIVERY INFORMATION

Customers are responsible for being available to receive their order or providing appropriate delivery instructions.

If the delivery team cannot reach the customer because of incorrect contact information, an incomplete address, or the customer being unavailable, additional arrangements may be required.

Please keep your phone available after placing an order so our team can contact you when necessary.

FOOD ALLERGIES AND INGREDIENTS

Customers are responsible for informing Mehar Momos about any known food allergies or dietary requirements before placing an order.

Although we take reasonable care during food preparation, we cannot guarantee that food will be completely free from allergens because ingredients may be prepared in environments where different food products are handled.

If you have a serious food allergy or dietary restriction, please contact us before ordering so we can discuss your requirements.

ORDER CHANGES AND CANCELLATIONS

•  If you need to change or cancel an order, contact Mehar Momos as soon as possible.
•  Changes or cancellations may not be accepted once preparation or delivery has started.
•  Any refund, replacement, or cancellation decision will depend on the circumstances of the order.

REFUNDS AND COMPLAINTS

•  If there is an issue with your order, please contact us as soon as reasonably possible after receiving it.
•  We may request details about the order and the issue so that our team can review the matter.
•  Where appropriate, we may offer a replacement, correction, refund, or another reasonable solution depending on the circumstances.
•  Refunds are not automatically available for every complaint or order issue.

CUSTOMER RESPONSIBILITIES

•  When using our website or services, you agree to:
•  Provide accurate order and contact information.
•  Use the website only for lawful purposes.
•  Treat our staff and delivery personnel respectfully.
•  Avoid submitting false, misleading, or fraudulent orders.
Follow any instructions provided during the ordering process.

WHATSAPP AND PHONE ORDERS

Mehar Momos accepts customer communication through WhatsApp and phone.
WhatsApp / Call: +92 301 4916617

Information provided through these communication channels may be used to confirm and process your order and provide customer support.
Third party communication providers may have their own terms and privacy policies.

WEBSITE CONTENT

The content available on the Mehar Momos website, including text, photographs, graphics, logos, menu information, designs, and other materials, is provided for general business and customer information.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without appropriate permission.

THIRD PARTY LINKS AND SERVICES

•  Our website may contain links, integrations, or references to third party websites and services.
•  These may include payment platforms, social media platforms, maps, communication services, or other external services.
•  Mehar Momos is not responsible for the content, availability, policies, or practices of third party websites or services.
•  Customers should review the applicable terms and privacy policies of those third parties.

WEBSITE AVAILABILITY

We aim to keep our website available and useful for customers, but we do not guarantee that the website will always be available, uninterrupted, or free from technical problems.

Website features may occasionally be unavailable because of maintenance, technical issues, updates, hosting problems, or other circumstances.

LIMITATION OF LIABILITY

•Mehar Momos aims to provide accurate information and reliable services, but we cannot guarantee that every website feature, menu item, offer, or service will always be available.

To the extent permitted by applicable law, Mehar Momos will not be responsible for losses resulting from circumstances outside our reasonable control, including website interruptions, delivery delays, communication failures, traffic, weather, or other unexpected events.

CHANGES TO THESE TERMS

•  Mehar Momos may update these Terms & Conditions when necessary to reflect changes in our website, menu, services, business practices, or applicable requirements.
•  Updated terms will be published on this page with a revised Last Updated date.
•  By continuing to use our website or services after changes are published, you acknowledge the updated Terms & Conditions.

GOVERNING REQUIREMENTS

These Terms & Conditions are intended to establish clear expectations between Mehar Momos and its customers.

Any matter relating to these terms will be handled in accordance with applicable laws and requirements relevant to Mehar Momos and its customers.

CONTACT US

If you have questions about these Terms & Conditions, your order, our menu, or our services, please contact us.

Mehar Momos

Phone: +92 301 4916617
WhatsApp: +92 301 4916617
Email: Order@meharmomos.com

CUSTOMER ACKNOWLEDGEMENT

By using the Mehar Momos website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to follow them.

Mehar Momos  Har Bite Mein Lajawab Taste Hai! ❤️