Privacy Policy
PRIVACY POLICY
At Mehar Momos, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or interacting with our services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
INFORMATION WE COLLECT
When you use our website or place an order, we may collect information such as:
Name
Your name when you submit an inquiry or place an order.
Phone Number
Your contact number for order confirmation, delivery communication, or customer support.
Email Address
Your email address when you contact us or submit information through our website.
Delivery Information
Information required to process and deliver your food order.
Order Information
Details about the products you order, quantities, and order related requests.
Message Information
Any information you voluntarily provide through our contact forms, WhatsApp, email, or other communication channels.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
• Process and confirm your food orders.
• Arrange delivery and communicate delivery details.
• Respond to questions, requests, and customer inquiries.
• Provide customer support.
• Improve our menu, website, products, and services.
• Send important information related to your order.
• Maintain records necessary for normal business operations.
We only use personal information for legitimate business and customer service purposes.
WHATSAPP AND PHONE COMMUNICATION
Customers may contact Mehar Momos through WhatsApp or phone to place orders and communicate with our team.
WhatsApp Number: +92 301 4916617
When you contact us through WhatsApp or phone, information shared during the conversation may be used to process your order, respond to your request, and provide customer support.
WhatsApp and telecommunications services are operated by third party providers and may have their own privacy policies and terms.
HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to protect the personal information provided to us against unauthorized access, misuse, loss, or disclosure.
However, no website, online service, electronic communication, or storage system can be guaranteed to be completely secure.
SHARING YOUR INFORMATION
• Mehar Momos does not sell or rent your personal information to third parties.
• We may share relevant information when necessary to:
• Process and deliver your order.
• Provide services required for website or business operations.
• Respond to legal or regulatory requirements.
• Protect the rights, property, or security of Mehar Momos, our customers, or others.
We only aim to share information that is reasonably necessary for the relevant purpose.
PAYMENT INFORMATION
• If online payment services are available through our website, payment information may be processed by the relevant payment service provider.
• Mehar Momos does not need to store complete payment card information when payment processing is handled by a third party.
• Third party payment providers may have their own privacy policies and security practices.
COOKIES
• Our website may use cookies or similar technologies to help provide a better browsing experience.
• Cookies may help us understand how visitors use our website, remember certain preferences, and improve website performance.
• You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
THIRD PARTY SERVICES
Our website may contain links, integrations, or services provided by third parties.
These services may include communication platforms, payment providers, analytics tools, maps, social media platforms, or other external services.
Third party services operate under their own terms and privacy policies. We recommend reviewing their policies before providing personal information through those services.
CHILDREN’S PRIVACY
Our website and services are intended for general customers.
We do not knowingly request unnecessary personal information from children. If a parent or guardian believes that a child has provided personal information to us without appropriate permission, they may contact us so we can review the request.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for purposes such as processing orders, providing customer service, maintaining business records, resolving disputes, or meeting applicable legal and business requirements.
When information is no longer reasonably required, we may securely delete or dispose of it.
YOUR PRIVACY REQUESTS
If you have a question about personal information that we hold about you, you may contact us.
Depending on the circumstances and applicable requirements, you may request information about how your personal information is being used or ask us to correct inaccurate information.
We will review reasonable privacy related requests and respond appropriately.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
CONTACT US
If you have questions about this Privacy Policy or how Mehar Momos handles personal information, please contact us.
Mehar Momos
Phone: +92 301 4916617
WhatsApp: +92 301 4916617
Email: Order@meharmomos.com
We are happy to assist with privacy related questions and customer requests.
YOUR PRIVACY MATTERS
At Mehar Momos, we value the trust our customers place in us. We aim to handle customer information responsibly while providing a simple, convenient, and enjoyable food ordering experience.
